Flight Attendant Application Dear Mrs.
The flight was delayed by more than 4 hours. I understand that the delay was because of weather conditions in Dubai, however I would like to bring this to your attention that nobody mentioned the delay during the time boarding card was issued and it was very hectic to be on the airport for extended time with a 2 year old child.
I would like to mention that during the flight, the service was good and I appreciate it very much. The flight was cancelled because of technical issues. We had to wait 5 hours on the airport until the next flight. This is the part that I would definitely like your attention.
Several passengers overheard the staff talking that since the flight was pretty much empty, as usual we had to merge the two flights. After hearing this, I would assume anybody that understands customer service, would never like to fly through Emirates.
Few facts that are worth noticing during this chaotic situation. The Gate number that was shared on the boarding pass to catch the flight, interestingly was changed. There was no message on the Gate that a new gate number is assigned for this flight that is pretty much all they way on the other end of the terminal.
My rough estimate is that more than 70 passengers were waiting at that gate for the boarding process to start. Until it was 30 minutes remaining for the flight time, me and my wife asked for some information around and found out that the gate has been changed without any notification.
All the passengers had to run to the other gate to catch the flight. It was a chaotic situation and a result of it, the flight was further delayed for almost an hour because a number of passengers were still trying to figure out where they had to go to catch the flight.
This was extremely inconvenient and we were not expecting this kind of communication chaos from a world class airline. This time around again the flight was delayed by 50 minutes. The customer service experience in Karachi was the worst in my life.
The staff was not curteous, they were not wearing name tags otherwise I would have absolutely shared their names with the management. My wife and son were issued the boarding pass all the way to the US after 2 and half hours of waiting, complaining and going through embarassement and humiliation.
My wife insisted to find out what is the process and if there is any information that we can provide to expedite this process because our child was crying and nobody cared about it.
Eventually they issued me Adeel Ahmed a boarding pass for Dubai and mentioned that I have to figure out a way in Dubai to get the boarding pass for the flight to LAX. When the boarding pass was finally issued to me, we had only 10 minutes to catch the flight and we still had to go through immigration and security.
It took us another 45 minutes because the lines were huge and security checking took forever. We never came across this in past. I am going to mention the facts again. The gentlemen mentioned that we can only have 3 pieces.
The diaper bag is an additional item and we must pay for it, else we have to leave one of they carry on. My wife mentioned that the baby food and diapers are in this bag and we need that for the flight. The gentlemen started yelling and said either you listen to me or you will miss your flight.
It was very embarassing, even some of the people around mentioned that this is extremely unprofessional the way you are talking to the customers and worst of all the diaper bag is allowed when you have a baby. I opened up two carry on bags and merged the items into one bag while sitting on the floor and my wife was extremely upset about this situation.
Afterwards I handed over one of the bags to the gentlemen and mentioned that you can keep this bag, now I have 2 carry on bags and one diaper bag only. This was very frustrating and my wife decided after that she will never fly through emirates in her life again after all these embarassing situations that she had to face being a paid customer.
We were able to receive the boarding pass for myself in Dubai with the same documents that I presented in Karachi without any problem in Dubai. The staff in the flight from Dubai to LA was very curteous and we enjoyed our flight. Overall, it was an extremely disappointing experience that our family experienced while travelling through Emirates Airline.
We would not recommend anybody to utilize Emirates services unless somebody acknowledges the humiliation and suffering we had to go through during this trip. I tried my best to share the facts and note share our emotions in this email and we are hoping that somebody at Emirates cares about the customer experience, after all the airline spends millions of dollars in recruiting and training costs and it is evident from our experience that they are going in vain.
Still waiting for a response since Feb complaint. This is my copy of letter: This letter is in reference to my recent travel with Emirates from Seattle to Islamabad and back.
Although I have been in contact with Emirates due to the above through phone this letter is my official complaint to Emirates.A simple cover letter template is a tool meant to guide you.
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The cover letter template pack on this page is for a flight attendant with over 7 years of experience. The applicant is seeking a position with a major airline in the Chicago area. The cover letter below has been written based on the professionally-written flight attendant resume hosted on our website.
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Employers interviewing to hire flight attendants are foremost looking for candidates with superb customer service skills. Pan Am Flight was a regularly scheduled Pan Am transatlantic flight from Frankfurt to Detroit via London and New initiativeblog.com 21 December , NPA, the aircraft operating the transatlantic leg of the route, was destroyed by a bomb, killing all passengers and 16 crew – a disaster known as the Lockerbie bombing.
Large sections of the aircraft crashed onto residential areas of Lockerbie.